![]() I know there are application cleanups for Symantec Anti-Virus, however with them enabled and disabled this results into the same issue at hand. There has only been one way for me to use CCleaner with SEP 12.1.x installed (current version is - or known as 12.1 RU3) - that is to disable Tamper Protection (guards against unauthorized 3rd party changes to client files and registry keys), disable all features of SEP, unload services completely, run CCleaner, then repair install SEP (takes around 20 minutes to complete the repair) then re-enable services, features then Tamper Protection. This has been observed on Windows 7 64-bit and Windows Server 2008 R2 (which is 64 bit), I have not confirmed that if this exists on 32-bit OS and/or other OS. I have to use the CleanWipe utility to remove the defunct client should I fail to unload and 'prepare' my machine for cleaning. When the services recycle (either by sending the command to stop client services and/or system reboot) the SEP back-end services fail to load.įurthermore, SEP is unable to be repaired (leaving the client damaged completely) and also fails to uninstall, unless I go through a special procedure. ![]() Immediate behavior of the application is the fact that the LiveUpdate (Symantec Product updater) component stalls and will not make any attempt to connect to our servers for content. I have observed an odd behavior where shortly after running this utility that with a SEP 12.1.x client the AV client becomes unstable. Greetings - I am a Symantec Employee who supports the Symantec Endpoint Protection (SEP) Suite and I have been a long time user of CCleaner.
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